live chat instant messaging

Allow instant communication between your visitors and your business. Increase sales & customer confidence. Improve customer support, reduce support costs and increase productivity.

Live chat functionality, advanced real time web analytics and proactive visitor engagement for your website.

Live Visitor Tracking Watch visitors arrive at your site in real time and move from page to page. Track real time web usage.

Live Visitor Chat For Sales & Support Add secure live visitor chat to your website. Let visitors communicate with you as they browse. Increase sales and improve customer support.

Live Visitor Engaging Engage your visitors with proactive 'Invite' requests. Configure multiple automatic rule-based invites.

Live Visitor Prospect Tracking Track 'Prospects' by watching which pages a visitor is requesting. See how many prospects are converting by PPC campaign or keyword.

Live Web Analytics View detailed web analytics reports. Live and on demand web analytics reporting.

Real Time Support Ticketing Create and track customer support tickets in real time. Escalate chat sessions to tickets. Automated skills-based ticket distribution.

Cross Platform Operator Clients Operators can use the fast Windows Client, Silverlight Client for Windows or Mac, Web, iPhone or Windows mobile.

Enterprise Ready Single user or hundred user. Enterprise features such as skills based chat routing, operator training, auto accept rules, chat text rules and more.